Shipping Policy

All orders are typically processed within 2-5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

North America: 7-15 business days Europe: 7-15 business days Asia-Pacific: 5-10 business days Other Regions: Delivery times vary by destination Please note that delivery times are estimates only and may be affected by customs clearance, local holidays, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping costs are calculated based on the destination, product type, and order details, and will be displayed at checkout.

We currently ship to selected countries and regions. If your destination is not available at checkout, please contact us before placing an order.

Import duties, VAT, GST, and other local taxes may apply depending on the destination country's regulations. Unless otherwise stated, these charges are the responsibility of the recipient.

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays, returns, additional shipping charges, or delivery failures caused by incorrect, incomplete, or undeliverable addresses provided by the customer.

A tracking number will be provided once your order has been shipped. Customers can use the tracking information to monitor the delivery status of their orders.

If your package is lost, damaged, or significantly delayed, please contact us and provide your order number and tracking information. We will assist in coordinating with the carrier to investigate and resolve the issue.

For any shipping-related inquiries, please contact us at support@crysound.com.